"After working in the flooring industry for almost 10 years a day came when Tony said enough is enough and customers deserve better. He left that same day and soon after Floor Street was born in Jan 2019 with one goal in mind. To make the best flooring company in the world."
When we first came on the scene and disrupted the industry most people laughed. They didn't understand that we're not here to sell floors. Our mission has always been clear. Build the most customer-centric flooring company in the world so others can follow the path and as a result, create a better industry for the consumers.
I quickly learnt that building the world's most customer-centric flooring company is a never-ending mission because customers' standards rise as we meet them and rightly so. Customers without knowing have a colossal job in ours and any business, which is to demand better everything. Better service, better products and so on... And that has now become the best part of my job. Discovering opportunities for growth and improvement every day. Whether it’s feedback from the team, insights from our customers or inspiration from the latest design trends, there is always something to learn and build upon.
I am proud that the industry is in a better place now because of Floor Street than before we started. We will continue to pioneer and pave the way for better customer experience in the flooring industry.
- Tony Wolf, Founder