Renovation Story: Hannah & Tom
Hannah and Tom's Renovation Story
When Hannah and Tom began their home renovation journey last year, they had a clear goal in mind: to create a space that felt warm, timeless, and inviting. As they looked through different options, they found Floor Street through social channels, a company known for its high-quality flooring and exceptional customer service. Choosing the perfect floor can be so difficult; it needs to be reliable, attractive, and able to handle all of the day-to-day wear and tear. People often deliberate over this decision because it’s not just about looks—it's also about comfort, durability, and how it complements the rest of the home. With so many materials and styles to choose from, it’s easy to get caught up in the possibilities. So, take your time to make sure it’s perfect. That’s what our customers Hannah and Tom did. They had fun with the samples and the process of picking their floor. After all, the right floor can completely transform your home into what feels just right.
Hear from Hannah and Tom
In a recent conversation Hannah quoted, "We bought our floor from Floor Street because we wanted something super simple, straight plank, and really timeless. That's why we went for a light oak to keep it warm." They chose the London Oak Engineered Wood Floor, known for its elegant and enduring appeal. The light oak not only brightened up their home but also provided a comfier atmosphere that they had hoped for. Another reason they opted for engineered wood over other options was the extra character it added to their home. The grains and textures of the London Oak brought a unique charm and personality to their space, making it feel more personalised and unique.
But their experience didn't stop at just the flooring. Hannah and Tom also decided to add a custom-made stair runner to complete their home and add that extra bit of character. "We absolutely loved the experience shopping with Floor Street. They just made everything super easy." The efficiency of the entire process left a great impression on them. We have many options on our site which you can purchase if you have straight stairs; however, due to their stairs turning, we worked with Hannah and Tom to create a custom-made stair runner. This bespoke touch ensured that every corner of their home reflected their personal style and needs.
The couple was particularly impressed with the customer service they received. "Everything from customer service to the quality of the products has been amazing." Floor Street exceeded their expectations, making their renovation journey smooth and enjoyable. This is a testament to how we go above and beyond for our customers to ensure they have the smoothest process from beginning to end and provide excellent aftercare. The dedicated customer service team at Floor Street takes pride in offering personalised solutions, guiding customers through every step of their renovation journey, and addressing any concerns promptly and effectively.
Hannah and Tom couldn't be happier with their product choices and the level of service they received. The London Oak Engineered Wood Floor and the custom stair runner have transformed their space, giving it the touch of warmth and timeless feel they were after. It couldn't look more perfect, and it has undoubtedly swayed many others to consider engineered wood for its blend of beauty and practicality. The enduring quality and aesthetic appeal of the flooring continue to bring joy and satisfaction to their everyday lives, showcasing the lasting impact of a well-chosen floor.
Their story is a testament to the exceptional quality and service that Floor Street provides. If you're considering a home renovation and looking for the perfect flooring solution or a touch of character for your stairs, Hannah and Tom's experience is a shining example of what Floor Street can offer. If you need that extra help, you can also contact our customer service team, who will be able to assist you in finding the perfect solutions for your home renovation needs. Whether it’s picking out samples, customising features, or ensuring a smooth installation process, Floor Street is committed to making your renovation journey as enjoyable and stress-free as possible.
